Discoverr.AI Pty Ltd (ABN: 50 640 133 259) (Discoverr.AI) owns and operates this Website/App. Access to and use of this Website/App and services available through this Website/App (collectively, Services) is subject to the following terms, conditions, and notices (Terms and Conditions). By entering this agreement, you acknowledge that Discover.AI Pty Ltd does not provide any delivery or transportation services. By using the Services, you are agreeing to all of the Terms and Conditions, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms and Conditions. If you do not agree to these Terms of Use, then you must not use this website or the Services.
1) BRANG IS A DELIVERY SERVICE
2) SERVICES
3) SCOPE OF THE SERVICES
4) MANAGEMENT OF THE BRANG WEBSITE/APP
5) CONFIDENTIAL INFORMATION
6) YOUR OBLIGATIONS
7) DELIVERY
8) GOODS
9) FEES
Cancellation one day prior for a pre-booked delivery. | $10 |
Cancellation with less than 4 hours' notice, yet more than 3hrs, for a same day or pre-booked delivery. | 50% of the run price. |
Cancellation with less than 1 hours' notice for a same day or pre-booked delivery. | Full charge of the package |
Re-schedule or Alteration of pre-booked delivery with less than 4hrs notice, yet no less than 1hrs notice. | $15.This will also be subject to driver's availability. |
Alteration of booked delivery with more than 4hrs notice. | $10. This will also be subject to driver's availability. |
Urgent Hire / Express Delivery - minimum 1hrs notice. | $20. This will also be subject to availability of drivers close to the location |
Waiting charges for Driver after agreed pick-up time. | After the first 15 mins following the agreed pick-up time, $5 for every 5 minutes waiting time will be charged to the customer. |
Cost of the return of goods to store. | Charges will be based on distance travelled at 50c per Km (Cost of return will be advised by Brang support team). Timing will be co-ordinated subject to driver's availability. |
Package Weight above 10Kg | $5 surcharge applies for packages over 10kg up to 25kg |
Pricing excludes tolls | When required tolls will incur an additional charge |
Public Holiday Surcharge. | 15% on top of delivery fee excluding GST |
Hallmark Holiday Surcharge. | 10% on top of delivery fee excluding GST |
Market Petrol Price Fluctuation | When market fuel prices exceed $2.00 per litre, a $1 per delivery surcharge applies |
Cancelled deliveries will not count towards the minimum number of required deliveries per Business Subscription tier. | |
Please note that Brang always strives to be on time, however due to traffic or unforeseen circumstances on rare occasions our Brangers may be late. Please keep a window of 60 minutes for your pick up time, in-case you have time bound deliveries. Please ensure your product is ready, prior to your allocated pick up time. |
10) PAYMENT GATEWAY
11) TAX & GST
12) INTELLECTUAL PROPERTY
13) LICENCE
14) CONFIDENTIALITY
13) PRIVACY
16) WARRANTIES
17) INDEMNITY
18) LIMITATION OF LIABILITY
19) TERMINATION
20) VARIATION
21) GOVERNING LAW
22) RELATIONSHIP BETWEEN THE PARTIES
23) GENERAL
24) DEFINTIONS
25) INTERPRETATION